If you're a coach, consultant, or client-facing professional, you've probably wrestled with agendas. Your client expects one. You feel like you should write one. But deep down, you know: it’s admin. It’s a chore. It doesn’t always serve the session. And most of the time, it ends up holding you back. This newsletter is for anyone who feels trapped in the cycle of writing custom agendas, taking minutes, chasing follow-ups, and managing expectations that don’t quite match the coaching container....
about 2 months ago • 3 min read
Hi Coach, You might be doing things every day that make you look less like an expert. Even though you're doing them with the best of intentions. If you're a coach, consultant, or anyone in a client-facing role — this matters. Because your clients want to be led. They want to feel confident in your guidance. But here’s the problem: authority can be lost in tiny moments. A word here. A phrase there. And all of a sudden, you’re not showing up as the expert anymore — you’re back in the beta seat....
about 2 months ago • 3 min read
Hi Coach, I love it when I get asked a question that I haven't put clear words down for. Jennifer emailed me last week and asked me: What do you think are the three most important things about a successful client relationship? I accepted the challenge and penned my answer. I thought I'd share it with you too. Principle one: Set the conditions for success The foundation of a successful client relationship lies in setting the client up for success from the very beginning. Because of your...
6 months ago • 2 min read
Hi Coach, If you're like many consultants, coaches, and professionals I work with, you've mastered the art of keeping clients happy. You're excellent at maintaining harmony, building rapport, and making others feel comfortable. But here's what I've noticed: sometimes our greatest strength – that desire to please – can become our biggest limitation. Have you ever held back from having a tough conversation with a client because you were afraid it might damage the relationship? I've discovered...
7 months ago • 1 min read
Hi Coach, Let’s get straight to it—putting yourself first isn’t selfish. It’s necessary. If you’re someone who constantly prioritises others, even to your detriment, then this is for you. Being a people-pleaser means saying yes when you want to say no, bending your time and energy for others, and putting yourself last—or maybe second, but still not first. It’s driven by a fear of not being liked, a need to justify your worth, or an aversion to disappointing people. Sound familiar? If so, I...
7 months ago • 2 min read
Hi Coach, If you’ve ever had a client go off on a tangent during a coaching session, you know how quickly the time can slip away. One minute you’re focused on their goals, and the next, they’re telling a story, venting, or sharing background details that don’t add value to the conversation. It’s easy for these diversions to take over, leaving you with a session that feels unfocused and unproductive. As a coach, it’s your responsibility to keep the conversation on track, respect your time (and...
7 months ago • 3 min read
Hi Coach, Let’s talk about something that holds many of us back—people pleasing. If you’ve ever found yourself saying “yes” when you wanted to say “no,” avoiding tough conversations or bending over backwards to keep clients happy, you’re not alone. But here’s the thing: it’s not just costing you time and energy. It’s costing you respect, confidence, and your ability to show up as the authoritative coach your clients need. Here are 10 practical steps you can take right now to start overcoming...
8 months ago • 2 min read
Hi Coach, I’m excited to share some great news with you today – my audiobook is officially available on Audible! Recording this audiobook was an incredibly rewarding experience. A year after the book was published, a few close people encouraged me to get into the studio and make it happen. Over two days and nine hours of recording, we turned Become an Authoritative Coach into a two-and-a-half-hour audiobook, which is now ready for you to listen to. 🎧 Download from Audible today What made this...
9 months ago • 1 min read
Hi Coach, I was recently a guest on Trevor Lee’s Better Presentations More Sales podcast, and it was a fantastic conversation you don’t want to miss. The episode is titled Don’t be a people pleaser, and we dove deep into the problem of people pleasing, especially in the context of delivering presentations. It’s a challenge I’ve been targeting, and there’s a lot I unpacked in this interview that I haven’t shared before. 🎧 Listen here: Don't be a people pleaser with Chris Marr One of the key...
9 months ago • 1 min read